Incident Management Jobs

Hong Kong Island, Hong Kong, Hong Kong

Create and update incident records with incident classification and categorization. Good command of spoken and written English and Chinese, including Putonghua. Manage and communicate with end users or...

from: jobleads.hk - More than 30 days ago

Hong Kong Island, Hong Kong, Hong Kong

Hands-on experience in deploying and supporting IT security infrastructures, such as firewall, IDS/IPS, web proxy security, email security, endpoint protection, vulnerability scanning, penetration test...

from: jobleads.hk - More than 30 days ago

The Career Works Limited - Hong Kong, Hong Kong

Taking ownership of escalated incidents, coordinating with resolution parties, and establishing effective communication between stakeholders during incidents and post-incident reviews. Supporting the Head...

from: workable.com - More than 30 days ago

Hong Kong Island, Hong Kong, Hong Kong

Network Security: configure & verify firewalls, load balancers, VPN, IDS, IPS, UTM devices hardware and software operation using all commands. Strong knowledge on all functionalities of Plugs/Policies/Public...

from: jobleads.hk - More than 30 days ago

Hong Kong Island, Hong Kong, Hong Kong

Provide a technical escalation point for 3rd parties in the ongoing support and management of the IT infrastructure. Provide a technical lead as required to own and manage the delivery of IT infrastructure...

from: jobleads.hk - More than 30 days ago

The Career Works Limited - Hong Kong, Hong Kong

Involve in whole Software Development Life Cycle including design, development, SIT, UAT and system implementation System development and support experience in PL/SQL, Linux shell script Banking or Finance...

from: workable.com - More than 30 days ago

Hong Kong Island, Hong Kong, Hong Kong

Identify the existing and potential risk in IT operation, report the risk to supervisor and related parties in time, formulate the rectification plan and follow up. Deep understanding of IT technology...

from: jobleads.hk - More than 30 days ago

Hong Kong Island, Hong Kong, Hong Kong

Formulate and direct incident response efforts, prioritize those response efforts, and create legible incident reports that describe the compromise vector, attacker methodologies, and artifacts of data...

from: jobleads.hk - More than 30 days ago

The Career Works Limited - Hong Kong, Hong Kong

Maintain and update knowledge base including but not limited to technical documents and procedures. Knowledge of popular operating systems, software applications, and remote connection systems. 3 years...

from: workable.com - More than 30 days ago

Hong Kong Island, Hong Kong, Hong Kong

• Tickets to be transferred or escalated to respective support groups if it is non-resolvable or out of scope. • Follow up with the respective support teams/towers for appropriate action on pending incidents/requests...

from: jobleads.hk - More than 30 days ago