22 Customer Experience Jobs
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Customer Service Assurance Manager Hong Kong Island, Hong Kong, Hong Kong On a predefined basis, collate and analyze data and information pertaining to the agreed service quality management system, produce reports and distribute these to the customer and relevant function points... More than 30 days ago
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Manager, Customer Service Hong Kong Island, Hong Kong, Hong Kong Conduct audit reviews of customer service processes provided by external vendors to identify improvement areas and ensure adherence to standards and guidelines set by the company and regulations. Proven... More than 30 days ago
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Customer Care Rep - S2 Boston Scientific - Hong Kong, HK, HK As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about... More than 30 days ago
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Service Manager - IC Hong Kong Island, Hong Kong, Hong Kong Oversee the entire planned maintenance cycle for customer’s critical services by coordinating approval for maintenance work and notifications. Improvements in service availability (%) and reduction in... More than 30 days ago
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CRM Manager Hong Kong Island, Hong Kong, Hong Kong Develop & execute a strategic customer communications plan to support key drivers and marketing programs to drive traffic and sales both in-store and online. Work with the marketing team to plan and execute... More than 30 days ago
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(Senior) Customer Service Executive - FMCG Vita Green Health Product Company Limited - Hong Kong SAR, China Prepare reports and present data analysis summary for service review to team manager and department head Proficiency in MS applications (Power Point, Word, Excel and Chinese Word Processing) Provide on... More than 30 days ago
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Customer Services Manager Hong Kong Island, Hongkong, Hong Kong Strong logical thinking, analytical and organizing skills, customer-oriented, creative, innovative, cheerful, and good problem-solving skills. Coordinate with internal parties/service partners to plan... More than 30 days ago
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Assistant Manager, Customer Service Hong Kong Island, Hong Kong, Hong Kong Participate in operational and systems projects throughout the project lifecycle including user requirement gathering, UAT, and post-implementation review. Monitor and improve individual's performance... More than 30 days ago
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Concierge Service Associate - Full Time (5-days work week) Panda Hotel - Tsuen Wan, New Territories To perform customer services duties at concierge desk and provide assistance to Bell Captain in luggage and related matters Diploma or above in Hospitality Management or related disciplines Medical Benefits... More than 30 days ago
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Client Service Manager / Project Manager (FSI) - IC Hong Kong Island, Hong Kong, Hong Kong Develop and maintain strong working relationships with both internal and external stakeholders to ensure efficient and timely delivery of business propositions and solutions to the clients. Minimum 7 years... More than 30 days ago
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